Extreme Networks 4-Hour AHR RMA Service for Covered Hardware (94307-17810)

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Extreme Networks, IncSKU: 94307-17810
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Description

The Extreme Networks 4-Hour Advanced Hardware Replacement (AHR) RMA Service provides rapid response and replacement coverage for eligible Extreme Networks hardware under an active support agreement. With a 4-hour replacement commitment, this service is designed to minimize downtime by ensuring fast access to replacement hardware following fault diagnosis and RMA approval.

This SKU covers RMA service only and does not include software support, configuration services, or on-site labor. It is intended for customers who already maintain Extreme Networks support entitlements and require accelerated hardware replacement to support mission-critical network environments.

Specification Details
Brand Extreme Networks
Manufacturer Part Number 94307-17810
Service Type Advanced Hardware Replacement (AHR)
Replacement Time 4 hours from fault confirmation
Coverage Scope Hardware replacement only
Onsite Support Not included
Software / TAC Support Not included
RMA Processing Included after hardware failure diagnosis
Eligible Equipment Extreme Networks hardware under valid support
Contract Type Service entitlement
Physical Shipment Replacement unit provided per AHR terms

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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