Description
Extreme Networks PartnerWorks 4-Hour Advanced Hardware Replacement (AHR) RMA Service provides rapid hardware replacement coverage for the Extreme Networks X695-48Y-8C-DC-R switch platform. Designed for enterprise and mission-critical network environments, this service ensures that hardware failures are addressed quickly with a replacement unit shipped within four hours after issue diagnosis and RMA approval.
This PartnerWorks support service helps organizations maintain high network availability and operational continuity by minimizing downtime caused by hardware faults. By enabling fast replacement logistics and coordinated support processes, IT teams can restore service quickly while maintaining the performance and reliability expected from Extreme Networks infrastructure.
Ideal for data centers, campus networks, and high-availability deployments, the 4-Hour AHR RMA service strengthens operational resilience and supports business continuity strategies where network uptime is essential.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | PartnerWorks Hardware Support Service |
| Service Level | 4-Hour Advanced Hardware Replacement (AHR) |
| Supported Hardware | Extreme Networks X695-48Y-8C-DC-R Switch |
| Service Coverage | Rapid replacement logistics following hardware failure diagnosis and RMA approval |
| Replacement Method | Advanced shipment of replacement hardware unit |
| Response Objective | Replacement unit dispatched within four hours where service logistics permit |
| Support Scope | Hardware replacement service for eligible device failures |
| Deployment Environment | Enterprise networks, campus infrastructure, and data center switching environments |
| Service Delivery | Remote service coordination and replacement logistics through Extreme Networks support channels |
| Manufacturer | Extreme Networks, Inc. |
| SKU | 94307-X695-48Y-8C-DC-R |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
