Description
The Extreme Networks Premier Warranty 4-Hour Onsite Hardware Replacement Service delivers rapid support and hardware replacement for the Extreme Networks X695-48Y-8C-DC switch. Designed for mission-critical enterprise environments, this service ensures fast recovery from hardware failures through a 4-hour onsite response commitment and streamlined return material authorization (RMA) processing.
With prioritized service logistics and direct coordination from Extreme Networks support teams, organizations benefit from reduced downtime and improved operational continuity. This service agreement is ideal for data centers, campus networks, and high-availability infrastructure where maintaining uptime and network performance is essential. In the event of a hardware failure, Extreme Networks dispatches replacement equipment and coordinates onsite service to restore network operations as quickly as possible.
By combining accelerated RMA processing with onsite replacement support, this Premier Warranty service provides enterprise IT teams with confidence that their network infrastructure remains protected and operational.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | Premier Warranty Hardware Support |
| Service Level | 4-Hour Onsite Hardware Replacement |
| Supported Device | Extreme Networks X695-48Y-8C-DC Switch |
| SKU | 94308-E-X695-48Y-8C-DC-R-L |
| Response Commitment | Technician and replacement coordination within 4 hours |
| Replacement Method | Onsite hardware replacement following RMA authorization |
| Coverage Scope | Hardware failure replacement service for eligible device |
| Service Delivery | Onsite response with coordinated replacement hardware |
| Support Channel | Extreme Networks authorized technical support services |
| Ideal Environment | Enterprise networks, campus deployments, and data centers |
| Service Category | Enterprise Network Hardware Support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
