Description
The Extreme Networks PW 4HR Onsite RMA Service provides rapid, on-site hardware replacement support for eligible Extreme Networks equipment associated with product code 17202. This service ensures a technician is dispatched and replacement hardware is delivered within a four-hour response window after case acceptance, helping minimize downtime in mission-critical network environments.
Designed for environments that require fast restoration but do not need advanced hardware replacement, this Onsite RMA-only service focuses exclusively on replacement logistics and on-site delivery. It does not include proactive monitoring, configuration assistance, or ongoing technical support beyond the replacement process.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | Onsite Return Material Authorization (RMA) |
| Response Time | 4-Hour Onsite Response |
| Coverage Level | PW (Product Warranty) |
| Replacement Method | Onsite hardware replacement |
| Service Scope | RMA service only |
| Eligible Product | Extreme Networks product code 17202 |
| Technical Support Included | Hardware replacement coordination only |
| Proactive Monitoring | Not included |
| Configuration Assistance | Not included |
| Contract Type | Manufacturer service agreement |
| Delivery Format | Service entitlement (no physical shipment at purchase) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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