Description
The Extreme Networks PW 4HR Onsite RMA Service for 17701 provides rapid hardware replacement support with a four-hour onsite response window. This service is designed for mission-critical environments that require fast recovery from hardware failures to minimize operational disruption.
Under this service, Extreme Networks coordinates the return merchandise authorization (RMA) process and dispatches a replacement unit with onsite delivery within four hours of issue verification, subject to service coverage and location eligibility. This offering focuses strictly on replacement logistics and onsite delivery and does not include software support, configuration assistance, or monitoring services.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | Onsite RMA replacement service |
| Response Time | Four (4) hour onsite response |
| Coverage Scope | Hardware replacement only |
| Onsite Support | Included for replacement delivery |
| Software Support | Not included; service is limited to hardware RMA fulfillment |
| Configuration Assistance | Not included |
| Proactive Monitoring | Not included |
| Supported Device | Extreme Networks platform associated with service ID 17701 |
| Contract Type | Per-unit service entitlement |
| SKU | 94308-17701 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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