Description
The Extreme Networks PartnerWorks 4-Hour Onsite RMA Service provides rapid, on-site hardware replacement support for covered Extreme Networks equipment associated with product code 17702. This service is designed to minimize downtime by dispatching an authorized technician to the customer location within four hours to perform replacement activities using approved RMA parts.
This offering focuses strictly on hardware replacement response and does not include software updates, configuration assistance, or proactive monitoring. It is ideal for environments that require fast, hands-on remediation for critical infrastructure components.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | PartnerWorks Onsite RMA Support |
| Coverage Level | Hardware replacement only |
| Response Time | Four (4) hours |
| Support Delivery Method | Onsite technician dispatch |
| Replacement Method | Return Merchandise Authorization (RMA) |
| Covered Product Code | 17702 |
| Software Support | Not included |
| Configuration Services | Not included |
| Proactive Monitoring | Not included |
| Intended Use | Rapid onsite hardware replacement for eligible Extreme Networks equipment |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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