Description
The Extreme Networks PW 4HR Onsite RMA Service for Asset 17706 provides rapid hardware replacement with on-site support, ensuring minimal disruption to critical network operations. This service delivers a 4-hour on-site response window, where an authorized technician arrives at the customer location with replacement hardware to restore service quickly and efficiently.
Designed exclusively for registered hardware asset 17706, this RMA-only service focuses on fast response and physical replacement without additional support add-ons. It is ideal for environments that require immediate on-site intervention to maintain uptime and operational continuity.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | Hardware Replacement (RMA Only) |
| Response Time | Four-hour on-site response after service request |
| Support Method | On-site technician with replacement hardware |
| Coverage Scope | Hardware replacement only |
| Asset Reference | 17706 |
| Service Level | Premium Works (PW) |
| Included Labor | On-site replacement and installation of failed hardware |
| Exclusions | Configuration, software support, and monitoring services |
| Intended Use | Mission-critical network infrastructure requiring rapid recovery |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
