Description
The Extreme Networks PW 4HR Onsite RMA Service provides rapid, business-critical hardware replacement with guaranteed onsite support. Designed for environments where downtime is not acceptable, this service ensures that a qualified technician is dispatched within four hours to deliver and replace failed hardware covered under the agreement.
This offering is RMA-only, meaning it focuses exclusively on hardware replacement and onsite response. It does not include software support, configuration assistance, or proactive monitoring. The service is ideal for organizations that require fast physical remediation while managing software and network operations independently.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Manufacturer Part Number | 94308-23308 |
| Service Type | Hardware replacement with onsite technician |
| Response Time | Four-hour onsite response |
| Support Coverage | Onsite hardware replacement only |
| Replacement Method | Return and replacement (RMA) |
| Software Support | Not included; this service does not provide software updates, licensing, or configuration assistance |
| Remote Technical Support | Not included |
| Coverage Scope | Applies only to eligible Extreme Networks hardware associated with asset 23308 |
| Intended Use | For mission-critical environments requiring rapid onsite hardware replacement |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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