Description
Extreme Networks Premier Warranty (PW) with 4-Hour Onsite RMA provides enterprise-grade hardware replacement and rapid recovery for mission-critical network environments. Designed for organizations that require minimal downtime, this service ensures that eligible hardware failures are addressed quickly through expedited replacement and onsite support coordination.
With a four-hour response objective, Extreme Networks dispatches replacement hardware and coordinates onsite service to restore network functionality as quickly as possible. This service helps IT teams maintain operational continuity while reducing the risk of extended outages across core, aggregation, or edge infrastructure.
Backed by Extreme Networks service expertise and logistics capabilities, the Premier Warranty 4-Hour Onsite RMA program is ideal for businesses, data centers, campuses, and service providers that depend on reliable network performance and fast remediation when hardware failures occur.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | Premier Warranty (PW) Hardware Support |
| Service Coverage | Hardware Replacement via RMA with Onsite Service Coordination |
| Response Objective | Four-Hour Onsite Response Target for Eligible Hardware Failures |
| Replacement Method | Rapid Replacement Unit Delivered and Installed Onsite |
| Support Scope | Hardware failure diagnosis, replacement logistics, and service coordination |
| Supported Hardware | Extreme Networks H34088 Platform |
| Service Availability | Enterprise hardware support during contracted service coverage period |
| Deployment Environment | Campus networks, enterprise infrastructure, and data center deployments |
| Service Delivery | Manufacturer-backed support through Extreme Networks authorized service infrastructure |
| SKU | 94308-H34088 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
