Description
The Extreme Networks Next Business Day AHR RMA Service provides advance hardware replacement with rapid response coverage designed to minimize operational downtime. This service ensures that a replacement unit is shipped in advance and delivered by the next business day after RMA approval, allowing faster restoration of network operations.
With Advance Hardware Replacement (AHR), the replacement hardware is dispatched before the faulty unit is returned, reducing service disruption and improving continuity for critical infrastructure. This service is ideal for environments that require dependable support coverage without extended outages.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | Advance Hardware Replacement (AHR) RMA Service |
| Response Time | Next Business Day replacement delivery |
| Replacement Method | Replacement hardware shipped in advance prior to return |
| Coverage Scope | RMA replacement service only |
| Onsite Support | Does not include onsite technician services |
| Parts Included | Hardware replacement unit only |
| Faulty Unit Return | Return of defective hardware required after replacement |
| Supported Asset ID | 17203 |
| Manufacturer Part Number | 94304-17203 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
