Description
The Extreme Networks PW Next Business Day AHR RMA Service for 23311 provides dependable hardware replacement coverage designed to minimize downtime and maintain operational continuity. This service delivers Next Business Day replacement with Advanced Hardware Replacement (AHR), ensuring a replacement unit is shipped in advance after failure validation.
Designed for organizations that require predictable response times and efficient replacement logistics, this RMA-only service focuses exclusively on hardware replacement and does not include software, configuration assistance, or on-site labor. It is ideal for customers who manage installation and remediation internally while relying on Extreme Networks for fast and reliable replacement fulfillment.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Manufacturer Part Number | 94304-23311 |
| Service Type | Hardware replacement service |
| Support Program | PW (PartnerWorks) |
| Replacement Method | Advanced Hardware Replacement (AHR) |
| Replacement Delivery | Next Business Day |
| Onsite Support | Not included |
| Software Support | Not included |
| Coverage Scope | RMA replacement only |
| Eligible Hardware | Extreme Networks product 23311 |
| Contract Type | Service entitlement |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
