Description
Extreme Networks PartnerWorks Next Business Day Advanced Hardware Replacement (AHR) service provides rapid replacement support designed to keep critical network infrastructure operational with minimal disruption. This service offering ensures that if a covered Extreme Networks device experiences a hardware failure, a replacement unit is shipped the next business day, enabling IT teams to quickly restore full network functionality.
Built for enterprise environments that depend on high-performance switching infrastructure, this PartnerWorks service enhances operational continuity and reduces downtime risk. By providing advanced replacement logistics and reliable service coverage for the Extreme Networks X695-48Y-8C-DC-R platform, organizations can maintain network stability while simplifying lifecycle management and support planning.
Ideal for data centers, campus networks, and mission-critical deployments, this service ensures that replacement hardware is dispatched quickly, helping IT teams maintain uptime, meet internal service expectations, and minimize the operational impact of hardware failures.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Program | PartnerWorks (PW) |
| Service Type | Advanced Hardware Replacement (AHR) |
| Replacement SLA | Next Business Day hardware shipment after RMA approval |
| Service Coverage | Hardware replacement logistics for supported Extreme Networks equipment |
| Supported Device | Extreme Networks X695-48Y-8C-DC-R |
| Service Category | Enterprise Network Hardware Support |
| RMA Support | Included as part of the hardware replacement process |
| Delivery Method | Replacement hardware shipped to the customer site |
| Coverage Scope | Replacement of failed hardware components under approved RMA |
| Intended Environment | Enterprise networks, campus networks, and data center deployments |
| Support Model | Manufacturer backed service logistics and hardware replacement |
| Service Objective | Maintain uptime and reduce operational disruption caused by hardware failures |
| SKU | 94304-X695-48Y-8C-DC-R |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
