Description
Extreme Networks PartnerWorks Next Business Day Onsite RMA Service provides enterprise-grade hardware replacement and onsite support for the X695-48Y-8C-DC-R switch. Designed for organizations that require consistent uptime and rapid issue resolution, this service ensures that failed hardware is replaced quickly with professional onsite assistance.
With Next Business Day response and onsite RMA support, IT teams can minimize operational disruption and maintain network continuity across mission-critical environments. Extreme Networks’ service infrastructure and expert support teams help accelerate diagnosis, coordinate replacement logistics, and restore network performance efficiently.
This service offering is ideal for enterprises, campuses, and data center deployments where rapid hardware replacement and reliable service response are essential for maintaining stable and secure network operations.
| Specification | Details |
|---|---|
| Service Type | Hardware Replacement Service (RMA Only) |
| Service Program | Extreme Networks PartnerWorks (PW) |
| Supported Hardware | Extreme Networks X695-48Y-8C-DC-R Switch |
| Response Time | Next Business Day Onsite Response |
| Service Coverage | Onsite hardware replacement assistance |
| Replacement Method | Advanced Return Material Authorization (RMA) processing and replacement coordination |
| Technical Assistance | Access to Extreme Networks technical support for service coordination and troubleshooting |
| Deployment Environment | Enterprise campus networks, aggregation layers, and data center switching infrastructure |
| Service Objective | Minimize downtime and accelerate recovery from hardware failure |
| Support Scope | Logistics coordination, replacement hardware delivery, and onsite service response |
| Service Delivery | Provided by authorized Extreme Networks support personnel |
| Contract Term | Service entitlement based on active support contract period |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
