Description
The Extreme Networks Next Business Day (NBD) Onsite RMA Service for 17202 provides reliable hardware replacement support designed to minimize downtime and maintain operational continuity. Under this service, a replacement unit is delivered and installed onsite by an authorized technician on the next business day following issue confirmation.
This service focuses exclusively on hardware replacement logistics and onsite service execution. It is well-suited for environments that require prompt recovery without the need for advanced hardware replacement or expanded support features. Coverage applies only to the designated Extreme Networks 17202 hardware model.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| SKU | 94311-17202 |
| Supported Hardware | Extreme Networks 17202 |
| Service Type | Onsite Return Merchandise Authorization (RMA) |
| Response Time | Next Business Day |
| Onsite Technician | Included for hardware replacement |
| Replacement Method | Standard replacement unit delivered and installed onsite |
| Advanced Hardware Replacement | Not included with this service |
| Coverage Scope | Hardware replacement service only |
| Software Support | Not included |
| Configuration Assistance | Not included |
| Service Eligibility | Valid only for supported Extreme Networks 17202 hardware |
| Intended Use | Minimizing downtime through timely onsite hardware replacement |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
