Description
The Extreme Networks PartnerWorks Next Business Day Onsite RMA Service provides reliable hardware replacement coverage for eligible Extreme Networks equipment under contract 17701. This service is designed for organizations that require prompt issue resolution and minimized downtime through coordinated onsite support.
With next business day onsite response, Extreme Networks dispatches replacement hardware and coordinates onsite assistance following fault diagnosis and RMA approval. This offering focuses exclusively on return and replacement services and does not include software updates, monitoring, or proactive support.
Ideal for environments that need dependable hardware replacement with onsite delivery, this PartnerWorks service helps maintain operational continuity while controlling support costs.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Program | PartnerWorks |
| Service Type | Onsite Return Material Authorization (RMA) |
| Response Time | Next Business Day |
| Support Coverage | Hardware replacement only |
| Onsite Support | Included for replacement delivery |
| Software Support | Not included |
| Proactive Monitoring | Not included |
| Contract Reference | 17701 |
| Compatibility | Eligible Extreme Networks hardware under contract |
| Service Term | As defined by the service agreement |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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