Description
The Extreme Networks Next Business Day Onsite RMA Service provides expedited hardware replacement support for eligible Extreme Networks unit 17800 systems. This service ensures that, in the event of a verified hardware failure, a replacement unit is delivered and installed onsite by the next business day, minimizing downtime and operational disruption.
Designed for customers who require dependable response times without extended coverage add-ons, this RMA-only service focuses strictly on hardware replacement. It does not include advanced hardware replacement windows, software entitlements, configuration assistance, or technical troubleshooting beyond the RMA process.
This support offering is ideal for environments where rapid onsite replacement is critical and internal teams manage configuration and software independently.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| SKU | 94311-17800 |
| Service Type | Onsite RMA Hardware Replacement |
| Response Time | Next Business Day |
| Service Location | Customer Site |
| Coverage Scope | Hardware replacement only |
| Advance Hardware Replacement | Not included |
| Software Support | Not included |
| Configuration Assistance | Not included |
| Technical Support (TAC) | Not included |
| Eligible Equipment | Extreme Networks unit 17800 |
| Replacement Method | Onsite delivery and installation |
| Intended Use | Rapid hardware recovery with minimal downtime |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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