Description
Extreme Networks Premier Warranty with Next Business Day Onsite RMA support provides enterprise organizations with fast, dependable hardware replacement and onsite service to maintain network continuity. Designed for mission-critical environments, this service ensures that qualified technicians and replacement hardware are dispatched the next business day following issue diagnosis and RMA authorization.
With direct access to Extreme Networks technical resources and streamlined replacement logistics, IT teams can minimize operational disruptions and maintain consistent network performance. The service is ideal for organizations that require rapid remediation, predictable service levels, and dependable infrastructure support for Extreme Networks hardware platforms.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | Premier Warranty Hardware Support |
| SKU | 94311-H34093 |
| Supported Hardware | Extreme Networks device model H34093 |
| Replacement Method | Return Material Authorization (RMA) hardware replacement |
| Onsite Support | Qualified service technician dispatched to customer location when onsite intervention is required |
| Response Time | Next Business Day onsite response following issue confirmation and RMA approval |
| Coverage Scope | Hardware diagnostics, failure verification, and replacement coordination |
| Technical Assistance | Access to Extreme Networks technical support for troubleshooting and service coordination |
| Parts Replacement | Replacement hardware shipped and installed as part of the RMA service process |
| Service Objective | Reduce network downtime and maintain operational continuity |
| Deployment Environment | Enterprise networks, campus environments, and mission-critical infrastructure requiring rapid support response |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
