Description
Extreme Networks PartnerWorks Next Business Day RMA Service provides dependable hardware replacement support for the X695-48Y-8C-DC-R-L switch platform. This service is designed for organizations that require rapid issue resolution and minimal operational disruption in high-performance network environments.
With Next Business Day (NBD) replacement, failed hardware can be replaced quickly through Extreme Networks’ authorized RMA process. This service ensures continuity for mission-critical switching infrastructure by enabling fast hardware exchange and streamlined logistics, helping IT teams maintain network availability and service reliability.
Ideal for enterprise campuses, data centers, and high-availability network deployments, this RMA-only support offering provides efficient hardware replacement coverage without onsite technician dispatch, allowing organizations to maintain operational uptime while leveraging internal IT resources for installation.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | PartnerWorks Hardware Replacement Service |
| Service Coverage | RMA Hardware Replacement Only |
| Replacement SLA | Next Business Day Advance Replacement |
| Supported Device | Extreme Networks X695-48Y-8C-DC-R-L |
| SKU | 94304-E-X695-48Y-8C-DC-R-L |
| Service Category | Enterprise Network Support |
| Onsite Technician | Onsite technician service is not included with this RMA-only offering |
| Technical Support | Access to Extreme Networks support resources for RMA processing |
| Deployment Type | Hardware replacement service for existing deployed equipment |
| Logistics | Advance replacement shipment dispatched through Extreme Networks RMA process |
| Ideal Use Case | Enterprise networks requiring fast hardware replacement to maintain uptime |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
