Description
The Extreme Networks PWP NBD AHR RMA Service for 17202 provides enhanced post-warranty hardware replacement with next business day delivery. This Advanced Hardware Replacement (AHR) service is designed to minimize downtime by ensuring rapid shipment of replacement units once a return authorization is approved. Ideal for mission-critical environments, this service helps maintain network continuity without requiring onsite labor or additional support contracts.
| Field | Details |
|---|---|
| Manufacturer | Extreme Networks |
| Service Program | PWP (Post-Warranty Plus) |
| Service Type | RMA hardware replacement service |
| Coverage Level | Advanced Hardware Replacement (AHR) |
| Response Time | Next Business Day shipment after RMA approval |
| Replacement Method | Replacement hardware shipped prior to return |
| Covered Equipment | Extreme Networks device model 17202 |
| Support Hours | Standard business hours |
| Service Term | Contract-based, term defined at time of purchase |
| Delivery Method | Physical shipment of replacement hardware |
| Eligibility | Applicable to supported, non-discontinued hardware |
| Exclusions | Does not include onsite labor, installation, or configuration |
| Notes | Faulty unit must be returned per RMA instructions |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
