Description
The Extreme Networks PartnerWorks Plus (PWP) Next Business Day Advanced Hardware Replacement (AHR) RMA Service provides expedited replacement coverage for eligible Extreme Networks hardware under product code 17700. This service is designed for environments that require fast restoration of failed hardware without onsite technician dispatch.
With Next Business Day AHR, Extreme Networks ships a replacement unit by the next business day following RMA approval. Customers are responsible for installing the replacement hardware and returning the failed unit in accordance with Extreme Networks return policies. This offering focuses strictly on hardware replacement logistics and does not include onsite labor or repair services.
This service is ideal for organizations with in-house technical staff that need rapid hardware availability to maintain uptime and operational continuity.
| Specification | Description |
|---|---|
| Brand | Extreme Networks |
| Service Type | PartnerWorks Plus (PWP) |
| Support Coverage | Hardware replacement only |
| Replacement Method | Advanced Hardware Replacement (AHR) |
| Replacement Timeframe | Next Business Day shipment after RMA approval |
| Onsite Support | Not included |
| Installation Responsibility | Customer-performed installation |
| Faulty Unit Return | Required after replacement |
| Covered Product Code | 17700 |
| SKU | 94604-17700 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
