Description
The Extreme Networks PWP Next Business Day AHR RMA Service provides dependable advance hardware replacement coverage designed to minimize downtime for covered Extreme Networks equipment. With Advance Hardware Replacement (AHR), a replacement unit is shipped before the return of the failed component, ensuring faster recovery and operational continuity.
This service level includes Next Business Day delivery for replacement hardware and is intended exclusively for RMA support. It does not include onsite labor, configuration assistance, or technical support. Ideal for organizations that require prompt hardware replacement while managing installations and troubleshooting internally.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | Partner Works Plus (PWP) Hardware Replacement Service |
| Support Coverage | Advance Hardware Replacement (AHR) |
| Replacement Timeframe | Next Business Day delivery |
| RMA Coverage | Included for eligible hardware failures |
| Onsite Support | Not included; replacement shipment only |
| Technical Support | Not included with this service |
| Service Scope | RMA-only hardware replacement |
| Eligible Product Code | 17706 |
| Manufacturer Part Number | 94604-17706 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
