Description
The Extreme Networks PartnerWorks Plus (PWP) Next Business Day Advanced Hardware Replacement (AHR) RMA Service for 23305 provides expedited replacement coverage designed to minimize downtime during hardware failures. This service ensures that eligible replacement hardware is shipped by the next business day after fault validation.
Built for environments requiring reliable response without onsite technician dispatch, this RMA-only service focuses exclusively on fast hardware replacement logistics. It is ideal for organizations that maintain in-house technical staff and need predictable recovery timelines for covered Extreme Networks equipment.
This SKU delivers replacement coverage only and does not include installation, configuration, or onsite support services.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | PartnerWorks Plus (PWP) |
| Support Coverage | Advanced Hardware Replacement (RMA Only) |
| Replacement Response Time | Next Business Day shipment after fault confirmation |
| Covered Item Reference | 23305 |
| Onsite Support | Not included; service is limited to hardware replacement logistics |
| Installation & Configuration | Not included |
| Service Deliverable | Replacement hardware shipment only |
| Intended Use | Hardware failure remediation with customer-managed installation |
| Product Classification | Manufacturer support service |
| SKU | 94604-23305 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
