Description
The Extreme Networks PriorityWorks Plus Next Business Day Advanced Hardware Replacement (AHR) RMA Service provides accelerated hardware replacement coverage designed to minimize downtime for eligible Extreme Networks equipment. This service ensures that a replacement unit is shipped on the next business day following RMA approval, allowing organizations to restore operations quickly and maintain network reliability.
This RMA-only service focuses exclusively on hardware replacement and does not include onsite labor, installation, configuration, or technical support. It is ideal for environments with in-house IT teams that require fast access to replacement hardware while managing deployment internally.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | PriorityWorks Plus (PWP) |
| Coverage Level | Advanced Hardware Replacement (AHR) |
| Replacement Delivery | Next Business Day shipment after RMA approval |
| Service Scope | Hardware replacement only |
| Onsite Support | Not included |
| Installation & Configuration | Not included |
| Technical Support | Not included |
| Eligible Equipment | Extreme Networks hardware covered under SKU 23309 |
| Intended Use | Rapid hardware replacement for reduced downtime |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
