Description
Extreme Networks PartnerWorks Plus Next Business Day RMA Replacement Service provides reliable hardware replacement coverage for the Extreme Networks E-X695-48Y-8C-AC-R-L switch. Designed for organizations that require dependable network availability, this service ensures rapid replacement of failed hardware through an efficient Return Material Authorization process.
With Next Business Day replacement delivery, IT teams can minimize downtime and restore network operations quickly without maintaining costly on-site spare inventory. This service supports enterprise environments that rely on the Extreme Networks X695 switching platform for high-performance data center, campus, and aggregation deployments.
PartnerWorks Plus support services provide structured lifecycle support, helping organizations maintain operational continuity while simplifying hardware replacement management. The streamlined RMA process allows network administrators to maintain uptime, protect infrastructure investments, and ensure consistent network performance across critical environments.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Program | PartnerWorks Plus (PWP) |
| Service Type | Hardware Replacement Support |
| Replacement Method | Return Material Authorization (RMA) |
| Replacement SLA | Next Business Day hardware replacement delivery after RMA approval |
| Coverage Scope | Replacement of defective Extreme Networks switch hardware |
| Supported Device | Extreme Networks X695 Series Switch |
| Compatible Model | E-X695-48Y-8C-AC-R-L |
| Service Delivery | Remote service coordination and hardware replacement logistics |
| Support Objective | Maintain network uptime and accelerate infrastructure recovery |
| Deployment Environment | Enterprise networks, campus infrastructure, and data center switching environments |
| Lifecycle Benefit | Extends operational reliability and reduces downtime risk |
| Service Category | Enterprise Hardware Support Service |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
