Description
Extreme Networks PartnerWorks Plus TAC OS Support delivers enterprise-grade technical assistance and operating system support for the 8730-32D-AC-R platform. Designed for mission-critical environments, this service provides direct access to Extreme Networks Technical Assistance Center resources to resolve software issues, configuration challenges, and OS-related incidents quickly and efficiently.
With PWP TAC OS coverage, organizations gain prioritized remote troubleshooting, software updates, and expert guidance to maintain performance, stability, and security across their switching infrastructure. This support offering is ideal for enterprises that require dependable operating system maintenance without onsite hardware replacement services.
Backed by Extreme Networks expertise, this service helps IT teams minimize operational risk, streamline incident response, and maintain consistent uptime across campus and data center deployments.
| Specification | Details |
|---|---|
| Manufacturer | Extreme Networks |
| Service Type | PartnerWorks Plus (PWP) TAC OS Support |
| SKU | 95600-8730-32D-AC-R |
| Supported Hardware | 8730-32D-AC-R |
| Support Scope | Operating System software support and troubleshooting |
| Technical Assistance | Remote access to Extreme Networks TAC |
| Software Updates | Access to OS patches, updates, and maintenance releases |
| Hardware Replacement | Not included in this service |
| Onsite Support | Not included |
| Coverage Focus | Software stability, configuration assistance, issue resolution |
| Intended Environment | Enterprise campus and data center deployments |
| Service Delivery |
Remote support services |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
