Description
The Vertiv Liebert GXT5 Power Emergency Package (PEP) with LIFE Services is more than just an extended warranty—it's a five-year comprehensive protection plan designed to ensure uninterrupted operation for critical IT systems. Tailored for select Liebert GXT UPS models, this service package offers 100% coverage on parts, labor, and travel expenses.
Benefit from 24/7 emergency response and on-site support by Vertiv factory-trained technicians, including proper battery disposal and system maintenance. With proactive service monitoring through LIFE™ Services, this package delivers peace of mind, business continuity, and long-term value.
| Specification | Details |
|---|---|
| Product Code | PEPGXT-3000LF |
| Compatible UPS Model | Vertiv Liebert GXT5 3kVA |
| Service Coverage Duration | 5 Years |
| Service Type | Power Emergency Package (PEP) with LIFE Services |
| Coverage | 100% on parts, labor, and travel expenses |
| Emergency Response | 24/7 availability |
| On-Site Support | Yes, by Vertiv-certified technicians |
| Battery Removal/Disposal | Included – compliant with regulations |
| Monitoring | LIFE™ Services (remote monitoring and diagnostics) |
| Supported Models | Select Liebert GXT models (.5 – 3kVA) |
| Manufacturer | Vertiv |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
