Description
The Seagate Exos X24 ST20000NM005H 20TB 3.5" SAS Internal Hard Drive is engineered for enterprise-grade reliability and scalability. Built on Seagate’s proven platform and trusted by leading cloud service providers, the Exos X24 delivers exceptional rack-space efficiency, enhanced caching, and robust data security.
With 7200 RPM performance, SAS 12Gb/s interface, and 512e/4Kn format support, this 20-pack solution is optimized for storage arrays, hyperscale data centers, and video surveillance systems requiring consistent uptime and scalability.
Protected with Seagate Secure™ features and backed by a 5-year limited warranty with a 2.5M-hr MTBF rating, the Exos X24 drives offer long-term peace of mind while helping reduce TCO with a helium-sealed, power-efficient design.
| Category | Details |
|---|---|
| Brand | Seagate |
| Product Line | Exos |
| Series | X24 |
| Model | ST20000NM005H |
| Packaged Quantity | 20 Pack |
| Product Type | Internal Hard Drive |
| Storage Capacity | 20 TB |
| Recording Technology | Conventional Magnetic Recording (CMR) |
| Disk Format | 512e / 4Kn |
| Spindle Speed (RPM) | 7200 |
| Cache (Buffer) | 512 MB |
| Interface | SAS |
| Interface Standard | 12Gb/s SAS |
| Form Factor | 3.5" |
| Hot Pluggable | Yes |
| Height | 1" |
| Width | 4" |
| Depth | 5.8" |
| Weight (Approx.) | 1.51 lbs |
| Device Supported | Storage Arrays, Video Surveillance Systems |
| Reliability (MTBF) | 2.5M hours |
| Security Features | Seagate Secure™, Instant Secure Erase |
| Warranty | 5-Year Limited Warranty |
| Product Condition | New, Factory Fresh |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
