Description
The SonicWall E-Class Support 24x7 – 2 Year Service Agreement (01-SSC-8314) provides enterprise-grade support designed to keep mission-critical SonicWall E-Class solutions running at peak performance. With 24x7x365 access to senior technical engineers, proactive firmware and software updates, and advanced hardware replacement, this service ensures seamless operations and minimized downtime.
Key benefits include:
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24x7x365 access to SonicWall Enterprise TAC engineers via phone, email, and web.
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Advanced hardware replacement to reduce disruption in case of failures.
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Firmware/software updates to ensure your system is always up-to-date.
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Comprehensive technical support covering phone, email, and product info support.
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Predictable cost of ownership while maximizing uptime and network efficiency.
This 2-year service plan provides peace of mind and optimal protection for organizations relying on SonicWall E-Class security solutions.
| Category | Details |
|---|---|
| Service Type | Extended Service Agreement – E-Class Support 24x7 |
| SKU / Part Number | 01-SSC-8314 |
| Service Included | Replacement, technical support, software/firmware updates |
| Contract Period | 2 Years |
| Support Availability | 24x7x365 (Phone, Email, Web) |
| Coverage | Technical support, product info support, new releases, replacement services |
| Hardware Support | Advanced exchange hardware replacement |
| Software Updates | All firmware and software updates and upgrades |
| Support Tools | Access to SonicWall electronic support tools |
Payment & Security
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