Description
The SonicWall E-Class Support 24x7 – 2 Year Service Agreement (01-SSC-8314) provides enterprise-grade support designed to keep mission-critical SonicWall E-Class solutions running at peak performance. With 24x7x365 access to senior technical engineers, proactive firmware and software updates, and advanced hardware replacement, this service ensures seamless operations and minimized downtime.
Key benefits include:
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24x7x365 access to SonicWall Enterprise TAC engineers via phone, email, and web.
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Advanced hardware replacement to reduce disruption in case of failures.
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Firmware/software updates to ensure your system is always up-to-date.
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Comprehensive technical support covering phone, email, and product info support.
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Predictable cost of ownership while maximizing uptime and network efficiency.
This 2-year service plan provides peace of mind and optimal protection for organizations relying on SonicWall E-Class security solutions.
| Category | Details |
|---|---|
| Service Type | Extended Service Agreement – E-Class Support 24x7 |
| SKU / Part Number | 01-SSC-8314 |
| Service Included | Replacement, technical support, software/firmware updates |
| Contract Period | 2 Years |
| Support Availability | 24x7x365 (Phone, Email, Web) |
| Coverage | Technical support, product info support, new releases, replacement services |
| Hardware Support | Advanced exchange hardware replacement |
| Software Updates | All firmware and software updates and upgrades |
| Support Tools | Access to SonicWall electronic support tools |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Trusted by Enterprises, Universities & Government Organizations
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