Description
The SonicWall E-Class Support 24x7 – 3 Year Service (01-SSC-7915) is designed to provide enterprise-grade support for Dell SonicWall E-Class solutions. With 24x7x365 access to senior support engineers, advanced hardware replacement, and continuous software/firmware updates, this service ensures maximum uptime, reliability, and performance for critical network environments.
Key features include:
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Direct Enterprise Support – Access a global team of highly trained engineers around the clock.
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Comprehensive Access – Get technical assistance via phone, email, and web anytime, anywhere.
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Continuous Updates – Stay secure and optimized with all firmware and software upgrades.
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Hardware Assurance – Advanced exchange replacement service for defective hardware.
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Support Tools – Full access to SonicWall’s suite of electronic support resources.
With a 3-year duration, this service delivers predictable total cost of ownership and the peace of mind your enterprise requires.
| Feature | Details |
|---|---|
| SKU | 01-SSC-7915 |
| Service Type | Dell SonicWall E-Class Support 24x7 |
| Availability | 24x7x365 Phone, Email, and Web-Based Support |
| Software/Firmware Updates | Included – all updates and upgrades |
| Hardware Replacement | Advanced exchange for defective hardware |
| Support Tools | Access to SonicWall electronic support resources |
| Service Duration | 3 Years |
| Service Coverage | Electronic and Physical Service Subtype |
| Target Audience | Enterprise-class customers with SonicWall E-Class solutions |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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