Description
The SonicWall E-Class Support 24x7 – 3 Year Service (01-SSC-7915) is designed to provide enterprise-grade support for Dell SonicWall E-Class solutions. With 24x7x365 access to senior support engineers, advanced hardware replacement, and continuous software/firmware updates, this service ensures maximum uptime, reliability, and performance for critical network environments.
Key features include:
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Direct Enterprise Support – Access a global team of highly trained engineers around the clock.
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Comprehensive Access – Get technical assistance via phone, email, and web anytime, anywhere.
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Continuous Updates – Stay secure and optimized with all firmware and software upgrades.
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Hardware Assurance – Advanced exchange replacement service for defective hardware.
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Support Tools – Full access to SonicWall’s suite of electronic support resources.
With a 3-year duration, this service delivers predictable total cost of ownership and the peace of mind your enterprise requires.
| Feature | Details |
|---|---|
| SKU | 01-SSC-7915 |
| Service Type | Dell SonicWall E-Class Support 24x7 |
| Availability | 24x7x365 Phone, Email, and Web-Based Support |
| Software/Firmware Updates | Included – all updates and upgrades |
| Hardware Replacement | Advanced exchange for defective hardware |
| Support Tools | Access to SonicWall electronic support resources |
| Service Duration | 3 Years |
| Service Coverage | Electronic and Physical Service Subtype |
| Target Audience | Enterprise-class customers with SonicWall E-Class solutions |
Payment & Security
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