Description
The SonicWall Dynamic Support 24x7 (6-Year Agreement) ensures that organizations with mission-critical networks maintain maximum uptime and protection. Designed for the SonicWall NSa 5600, this extended service agreement delivers around-the-clock support, including next-day hardware replacement, firmware/software updates, and direct access to expert engineers 24x7x365.
With fast response times and manufacturer-covered return shipping, businesses can minimize downtime and keep their networks secure and reliable. Dynamic Support provides continuous access to telephone, email, and web-based technical assistance, plus ongoing updates to firmware and new releases, ensuring long-term value and dependable performance.
| Category | Details |
|---|---|
| Service Type | Extended Service Agreement – Dynamic Support 24x7 |
| Duration | 6 Years |
| Service Included | Replacement, Technical Support, Updates |
| Location | Shipment (with return at manufacturer expense) |
| Response Time | Next Business Day |
| Support Availability | 24x7x365 – Phone, Email, Web Support |
| Software/Firmware | Includes updates and upgrades during coverage |
| Hardware Replacement | Advance Exchange for defective units |
| Designed For | SonicWall NSa 5600 |
| Key Benefit | Minimizes downtime and ensures continuous protection for mission-critical networks |
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