Description
SonicWall Platinum Support provides enterprises with a premium, proactive support experience designed to maximize uptime, efficiency, and peace of mind. This 6-year extended on-site service agreement includes advance hardware replacement, 24x7 technical support via phone and web, and continuous updates to keep your SonicWall security solution optimized. Delivered by senior support engineers who understand enterprise-level requirements, Platinum Support ensures your business remains secure, resilient, and adaptable to evolving security challenges.
Category | Details |
---|---|
Service Type | Extended Service Agreement – Platinum Support |
Service Included | Advance parts replacement, on-site support, 24x7 technical support, software/firmware updates |
Coverage Period | 6 Years |
Response Time | 24 Hours |
Support Availability | 24x7 (phone and web support) |
Service Location | On-site |
Compatibility | SonicWall SuperMassive 9600, 9600 High Availability, 9600 TotalSecure |
Payment & Security
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