Description
The SonicWall 24x7 Support for TZ470 provides comprehensive coverage to ensure your firewall remains secure, reliable, and always operational. With five years of uninterrupted support, this plan includes 24x7 telephone, email, and web-based assistance, software and firmware updates, and access to online resources. In the event of hardware failure, the plan offers advanced exchange replacement with next business day response, minimizing downtime and maximizing efficiency. This extended support package gives organizations confidence in their network protection and long-term peace of mind.
| Specification | Details |
|---|---|
| SKU | 02-SSC-6391 |
| Service Type | Dynamic Support 24x7 |
| Coverage | Telephone, Email, and Web-Based Support |
| Software/Firmware Updates | Included |
| Hardware Replacement | Advanced Exchange, Next Business Day |
| Support Tools | Electronic Support Tools, Moderated Discussion Groups |
| Service Duration | 5 Years |
| Replacement Option | Carry-in or Advanced Exchange |
| Compliance | TAA Compliant |
| Supported Product | SonicWall TZ470 Firewall Appliance |
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