Description
The SonicWall 24x7 Support for TZ670 Series (5-Year) provides continuous protection and assistance to ensure maximum uptime and security. With around-the-clock telephone, email, and web-based technical support, your organization gains access to expert troubleshooting whenever needed. The plan includes advance exchange hardware replacement, ensuring quick recovery in case of hardware failure, as well as ongoing software and firmware updates to keep your firewall optimized with the latest features and security patches. Customers also benefit from access to SonicWall’s electronic support tools and moderated discussion groups, enabling proactive issue resolution and peer knowledge sharing. This comprehensive support package is designed to keep mid-sized businesses and distributed enterprises secure, compliant, and operational at all times.
| Feature | Details |
|---|---|
| SKU | 02-SSC-5033 |
| Service Type | Dynamic Support 24x7 |
| Coverage | 5 Years |
| Supported Model | SonicWall TZ670 Series |
| Support Channels | 24x7 Telephone, Email, Web-based Support |
| Hardware Replacement | Advance Exchange |
| Software & Firmware | Continuous Updates & Upgrades |
| Additional Resources | Electronic Support Tools, Moderated Discussion Groups |
| Primary Benefit | Maximum uptime, real-time troubleshooting, and proactive threat readiness |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
