Description
SonicWall Silver Support is more than a traditional break-fix service—it’s a multi-layered support offering that ensures your SonicWall NSa 4600 appliance continues to perform at its best. With this 6-year service, you gain 24x7 access to expert technical assistance via phone, email, and web support, as well as firmware and software updates to stay ahead of evolving threats.
The service also includes advanced hardware replacement, ensuring minimal downtime and maximum reliability for your network. By combining proactive updates with dedicated support resources, SonicWall Silver Support safeguards your investment while enhancing the dependability and performance of your security infrastructure.
| Category | Details |
|---|---|
| Service Type | Technical Support - Silver Support |
| Service Included | Phone, Email, and Web Consulting |
| Availability | 24 hours a day, 7 days a week |
| Contract Duration | 6 Years |
| Software/Firmware | Access to all updates and upgrades |
| Hardware Replacement | Advance Exchange for defective hardware |
| Support Tools | Access to SonicWall’s online/electronic support tools |
| Designed For | SonicWall NSa 4600 |
| SKU / Part Number | 01-SSC-4295 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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