Description
The SonicWall 24x7 Support Service for NSv 870 (1-Year) provides mission-critical assistance for businesses that cannot afford downtime. With around-the-clock technical support, you gain access to expert help via phone, email, and web. This plan includes advanced hardware replacement, ongoing software and firmware updates, and access to SonicWall’s electronic support tools, ensuring your network remains secure, compliant, and always operational.
| Feature | Description |
|---|---|
| Service Type | Dynamic Support 24x7 |
| Coverage Duration | 1 Year |
| Technical Assistance | Telephone, Email, and Web-based Support (24x7) |
| Software/Firmware Updates | Includes all updates and upgrades |
| Hardware Replacement | Advance Exchange for defective hardware |
| Support Tools | Access to SonicWall’s electronic support resources |
| Applicable Device | SonicWall NSv 870 Virtual Appliance |
| Manufacturer Part # | 02-SSC-6048 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Trusted by enterprise and education leaders who need AV done right
Why Clients Choose AVENDOR for Pro AV Projects
A clear difference in expertise, service, and speed.
What Matters Most
General IT Resellers
AVENDOR
Product Specialization
Broad, generalized inventory
Deep focus on Pro AV & Commercial Displays
Quote Turnaround Time
24–72 hours (or longer)
Same day or faster
Account Management
Rotating reps or ticket-based
Dedicated account manager
Price Flexibility
Fixed pricing, little room to negotiate
Flexible pricing & discounts
Customer Support
Scripted or outsourced
Personalized support by AV experts
Order Fulfillment Transparency
Varies by brand
Transparent lead times & availability
B2B Purchasing Support
Limited PO handling
Supports POs, wire transfers, and tax-exempt setup
Project Consultation
Minimal or general IT-focused
Expert AV project consultation
Project Turnkey Capabilities
May require third-party vendors
Full turnkey project capabilities
Industry Expertise
Focused on general hardware/software
10+ years in Pro AV
AV Brand Access
Limited or mixed authorization
Authorized dealer for 150+ brands
Warranty & Support
Standard manufacturer warranty
Extended warranty options available
Installation Services
Referral to third parties
In-house installation team
Training & Onboarding
Basic documentation only
Comprehensive training included
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