Description
The SonicWall Virtual Assist for UTM Appliance (01-SSC-8833) provides secure, web-based remote support for up to 10 concurrent technicians. Designed to simplify troubleshooting and IT support, Virtual Assist enables technicians to connect directly to a user’s PC or laptop, reducing downtime and improving productivity. With its easy installation and seamless integration into SonicWall UTM appliances, it is a reliable solution for organizations needing efficient, secure, and scalable remote assistance.
Key Benefits:
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Supports up to 10 concurrent technicians for simultaneous support sessions
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Quick and simple installation for fast deployment
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Secure connectivity through SonicWall’s UTM platform
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Reduces IT costs and improves response times for end-users
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Ideal for businesses with distributed teams or remote workforce support
| Specification | Details |
|---|---|
| Product Type | Remote Support / Virtual Assist Software |
| Part Number (SKU) | 01-SSC-8833 |
| Compatibility | SonicWall UTM Appliances |
| Concurrent Technicians | Up to 10 |
| Installation | Easy setup on PC |
| License Type | Subscription License |
| Deployment | Web-based, integrates with UTM appliance |
| Use Case | Remote IT support, troubleshooting, end-user assistance |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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