Description
SonicWall Virtual Assist provides a seamless, clientless remote support solution that allows up to 10 concurrent technicians to securely access and control customer PCs or laptops. With customer permission, technicians can connect instantly through a web browser, eliminating the need for pre-installed software. This reduces complexity, minimizes support costs, and accelerates problem resolution. Featuring SSL security with 256-bit encryption and RSA standards, Virtual Assist ensures secure sessions while enhancing customer satisfaction with faster, more effective remote assistance.
| Category | Details |
|---|---|
| General | |
| Category | Networking applications – connectivity & data sharing, system & remote management |
| Product Type | License |
| Platform | Windows |
| Compliance & Security | |
| Compliant Standards | SSL, 256-bit encryption, RSA |
| Licensing | |
| License Quantity | 10 technicians |
| System Requirements | |
| Supported OS | Microsoft Windows Vista / 2000 / XP |
| Additional Requirements | Internet connection |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
Trusted by enterprises, universities, and government organizations across the U.S.
A decade of delivery — trusted by 275+ clients across industries
