Description
The Vivotek SD9394-EHL is a high-performance 8MP V-series PTZ AI security camera designed to deliver exceptional image quality and advanced surveillance intelligence in demanding outdoor environments. Equipped with a powerful 32x optical zoom (up to 320x with 8x digital zoom) and a long-range 250-meter IR illuminator, this camera captures sharp, detailed visuals even in challenging low-light conditions.
With AI-driven Smart Tracking Advanced, the SD9394-EHL can automatically detect, follow, and zoom in on people, vehicles, or suspicious activities in real time — eliminating the need for manual intervention. Its interoperability with nearby cameras enables seamless hand-off and enhanced situational awareness, ideal for airports, city surveillance, industrial sites, and critical infrastructure.
Featuring 120 dB WDR Pro, electronic image stabilization, and multiple VCA detection rules (including intrusion, loitering, fence-jumping, and face detection), the SD9394-EHL ensures precise and proactive security monitoring. Built to withstand harsh outdoor conditions, it is IP66, IK10, and NEMA 4X rated, offering rugged durability and reliable performance in any weather.
| Specification | Details |
|---|---|
| Model | SD9394-EHL |
| Image Sensor Resolution | 8MP |
| Max. Frame Rate | 30 fps @ 2560 × 1920 |
| Optical Zoom | 32× (up to 320× with 8× digital zoom) |
| Aperture | F1.4 ~ F4.9 |
| Lens Type | P-Iris |
| IR Illumination Range | Up to 250 m |
| Pan Speed | Up to 450°/sec |
| WDR | 120 dB WDR Pro |
| Image Stabilization | Electronic Image Stabilization (EIS) |
| Video Analytics (VCA) | Perimeter intrusion, fence-jump, loitering, face detection |
| AI Features | Smart Tracking Advanced, object classification, attribute detection |
| Integration | Compatible with Milestone XProtect, Genetec Security Center |
| Protection Rating | IP66, IK10, NEMA 4X |
| Operating Environment | Outdoor, harsh weather, industrial environments |
| Included Accessories | AM-21P mounting bracket |
| Recommended Applications | Airports, city surveillance, transportation, industrial sites |
Payment & Security
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Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
