Description
The Vertiv SURPDU-BASRMV1 provides professional startup and installation services for Vertiv Knurr DI-Strip PDUs (Site-Single configuration). This comprehensive service includes the removal and proper disposal of existing rack-PDU equipment, full system startup, and access to ongoing technical support. Sold only in conjunction with the DI-Strip PDU purchase, this service contract ensures smooth deployment and peace of mind with a 5-year support term.
Key Features:
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Professional startup and installation for Vertiv Knurr DI-Strip PDU, Site-Single
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Includes removal and disposal of existing rack-PDU units
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5-year full-service contract starting at installation
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24/7 access to Vertivās Customer Resolution Center
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Online support via Vertiv Customer Services Network Portal
| Specification | Details |
|---|---|
| Service SKU | SURPDU-BASRMV1 |
| Service Type | Installation & Start-Up |
| Supported Product | Vertiv Knurr DI-Strip PDU, Site-Single |
| Included Services | Equipment installation, old unit removal & disposal |
| Contract Term | 5 Years (starting from startup date) |
| Customer Support | 24/7 Resolution Center |
| Online Access | Vertiv Services Network Portal |
| Sales Condition | Must be purchased with Vertiv Knurr DI-Strip PDU |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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