Description
The Cisco SM-X-PVDM-1000 is a high-density Packet Voice Digital Signal Processor (DSP) module designed to deliver scalable IP voice, conferencing, transcoding, and media optimization services. Built for Cisco Integrated Services Routers and Catalyst edge platforms with an SM-X slot, this enhanced services module supports large-scale unified communications deployments requiring consistent performance and reliability.
With support for up to 1,024 voice channels, the SM-X-PVDM-1000 enables advanced voice features such as universal transcoding, conferencing, transrating, and voice-quality management. Its multicore DSP architecture ensures efficient handling of rich-media voice workloads while maintaining a compact footprint suitable for branch and enterprise environments.
Ideal for organizations expanding IP-based voice services, the SM-X-PVDM-1000 helps maximize router capabilities without additional external hardware, delivering flexibility and scalability for modern unified communications networks.
| Specification | Details |
|---|---|
| Manufacturer | Cisco |
| SKU | SM-X-PVDM-1000= |
| Module Type | Enhanced Services Voice DSP Module |
| Supported Services | IP voice, conferencing, transcoding, media optimization |
| Maximum Voice Channels | 1,024 (low-complexity codecs) |
| DSP Architecture | Multicore DSP technology |
| Supported Slot | SM-X (Enhanced Services Module slot) |
| Supported Platforms | Cisco ISR and Catalyst platforms with SM-X slot |
| Voice Codec Support | G.711, G.722, G.729, G.729a/b/ab, iLBC, and more |
| Conferencing Support | Ad hoc and meet-me conferencing |
| Transcoding | Universal transcoding support |
| Operating Temperature | 32Β° to 104Β°F (0Β° to 40Β°C) |
| Power Consumption | Approximately 50W |
| Form Factor | Internal service module |
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Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsβsuch as custom orders, special-order items, audio gear, software, and LED video wallsβare non-returnable. Non-defective returns may be subject to a 20β30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
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