Description
The Cisco SM-X-PVDM-2000 Enhanced Services Module is a high-density packet voice digital signal processor designed for scalable, enterprise-class voice and media services. Built for Cisco Integrated Services Routers and Catalyst Edge Platforms with an SM-X slot, this module delivers up to 2,048 low-complexity voice channels to support large-scale unified communications deployments.
The SM-X-PVDM-2000 enables advanced IP-based voice capabilities including transcoding, conferencing, transrating, and media optimization. It supports a wide range of industry-standard voice codecs, allowing seamless interoperability across heterogeneous networks while maintaining high voice quality. With its multicore DSP architecture, the module is optimized for demanding voice workloads in branch, campus, and service-provider environments.
Ideal for organizations expanding VoIP infrastructure, unified communications, or contact center capacity, the SM-X-PVDM-2000 provides the performance and scalability required for modern voice networks while maintaining a compact, router-integrated footprint.
| Specification | Details |
|---|---|
| Manufacturer | Cisco |
| Model | SM-X-PVDM-2000 |
| Module Type | Enhanced Services Voice DSP Module |
| Form Factor | SM-X (Enhanced Services Module) |
| Maximum Voice Channels (Low Complexity) | 2048 |
| Medium Complexity Channels | 1024 |
| High Complexity Channels | 512 |
| Supported Services | Voice transcoding, conferencing, transrating, media optimization |
| Supported Codecs | G.711, G.722, G.729, G.729a/b/ab, iLBC, fax and modem relay (IP-based) |
| DSP Architecture | Multicore DSP technology |
| Supported Platforms | Cisco ISR 4000 Series and Catalyst 8300 platforms with SM-X slot |
| Voice Application Type | IP-based voice services only |
| Power Consumption | Approximately 50 W |
| Operating Temperature | 32°F to 104°F (0°C to 40°C) |
| Installation Slot | SM-X Enhanced Services Module slot |
| Use Case | High-density enterprise and service-provider voice deployments |
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Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
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