Description
The Cisco SM-X-PVDM-500 Enhanced Services Module delivers high-density digital signal processing for advanced IP voice applications in Cisco Integrated Services Routers. Designed for enterprise and service provider environments, this module enables large-scale voice services including conferencing, transcoding, transrating, and media optimization.
With support for up to 768 voice channels, the SM-X-PVDM-500 is ideal for organizations requiring scalable, reliable voice infrastructure while maintaining a compact hardware footprint. Installed in an SM-X slot, it provides IP-based voice processing power without consuming motherboard DSP resources, making it a flexible and efficient solution for unified communications deployments.
| Specification | Details |
|---|---|
| Manufacturer | Cisco |
| Model | SM-X-PVDM-500 |
| Product Type | Enhanced Services Voice DSP Module |
| Slot Type | SM-X (Enhanced Services Module Slot) |
| Maximum Voice Channels | 768 (low-complexity codecs) |
| Supported Services | IP voice, conferencing, transcoding, transrating |
| Codec Support | G.711, G.722, G.729 variants, iLBC |
| Voice Applications | Unified Communications, media optimization |
| DSP Architecture | Multicore DSP |
| Operating Temperature | 32° to 104°F (0° to 40°C) |
| Power Consumption | 50W |
| Form Factor | Service Module (SM-X) |
| Compatibility | Cisco ISR and Catalyst platforms with SM-X slot |
| Condition | New |
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Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
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