Description
The CyberPower WEXT5YR-U20B 2-Year Extended Warranty expands the standard warranty coverage to deliver a total of 5 years of protection for qualifying CyberPower UPS systems. Designed for customers who want added confidence and long-term peace of mind, this extended warranty provides repair or replacement coverage for products, parts, or batteries during the warranty period.
With a fast and simple registration process, you can upgrade coverage at any time during the standard warranty period (proof of purchase required). After registration, you’ll receive an official certificate confirming your equipment serial number and service purchase details.
Available for installations in the United States, Canada, and Puerto Rico, this warranty extension is an ideal solution for safeguarding mission-critical power equipment.
| Specification | Details |
|---|---|
| Brand | CyberPower |
| Product Type | Extended Warranty Upgrade |
| Warranty Term Extension | Adds 2 years (Total 5 Years Coverage) |
| Coverage Includes | Repair services and replacement of products, parts, or batteries (at no charge, subject to CyberPower discretion) |
| Upgrade Eligibility Period | Any time during the standard warranty period |
| Proof of Purchase Required | Yes |
| Registration Process | Fast online registration with certificate confirmation |
| Certificate Details | Service purchased, equipment serial number, registration confirmation |
| Supported Locations | United States, Canada, Puerto Rico |
| Shipping Outside Coverage Area | Not covered by CyberPower |
| Compatible UPS Models | OL8KRT, OL8KRTHD, OL10KRT, OL10KRTHD |
| SKU | WEXT5YR-U20B |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
