Description
Ensure uninterrupted software support and peace of mind with the Vertiv 2 Year Gold Extended Warranty for Avocent DSView Management Software, designed for 10,000 device licenses. This premium Gold-level plan includes 24x7 priority telephone support, software upgrade protection, and rapid service response times ranging from 2 to 8 hours depending on issue severity. Whether you’re managing large-scale infrastructure or critical data center environments, this extended coverage ensures you're protected at all times.
Key Features:
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24/7 Priority Telephone Support – Immediate access to expert assistance, any time of day
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Software Upgrade Protection – Stay updated with the latest features and enhancements
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Fast Service Response – 2-8 hour response time based on severity level
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Comprehensive 2-Year Coverage – Long-term support for mission-critical environments
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Tailored for DSView 10,000-Pack – Optimized for large-scale deployments
| Specification | Details |
|---|---|
| Warranty Type | Gold Extended Warranty |
| Coverage Duration | 2 Years |
| Support Availability | 24x7 Priority Telephone Support |
| Software Upgrade Protection | Included |
| Service Response Time | 2 to 8 Hours (based on severity) |
| Supported Product | Vertiv Avocent DSView Management Software Device License (10,000-Pack) |
| Part Number | SCNT-2YGLD-A-10KPK |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
