Description
Ensure uninterrupted performance and peace of mind with the Vertiv 2 Year Gold Extended Warranty for Avocent DSView Management Software Max Pack (1 Hub, 15 Spokes, Unlimited Devices). This premium service extension includes 24x7 priority technical support, software upgrade protection, and fast response times ranging from 2 to 8 hours depending on issue severity. Whether you’re managing complex enterprise networks or mission-critical systems, this extended coverage keeps your operations running smoothly.
| Feature | Details |
|---|---|
| Warranty Duration | 2 Years |
| Support Type | Gold Level Support |
| Support Hours | 24x7 Priority Telephone Access |
| Software Upgrade Protection | Included |
| Response Time | 2–8 Hours (based on severity level) |
| Compatible With | Vertiv Avocent DSView Max Pack – 1 Hub, 15 Spokes, Unlimited Devices |
| Part Number | SCNT-2YGLD-MAX |
| Service Coverage | Extended Technical Support & Software Upgrades |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
