Description
Ensure uninterrupted support for your critical infrastructure with the Vertiv 2-Year Gold Extended Warranty for Avocent DSView Management Software Web Services API. This premium support package provides peace of mind with 24x7 priority technical assistance, software upgrade protection, and rapid response times ranging from 2 to 8 hours depending on issue severity. Ideal for businesses that demand continuous system reliability, this Gold-level coverage ensures your investment remains fully supported and up to date.
| Specification | Details |
|---|---|
| Brand | Vertiv |
| Product Type | Extended Warranty |
| Warranty Duration | 2 Years |
| Support Level | Gold |
| Support Availability | 24x7 Priority Technical Support |
| Response Time | 2-8 Hours (Depending on severity level) |
| Software Upgrade Protection | Included |
| Compatibility | Avocent DSView Management Software Web Services API |
| Service Coverage | Phone support, software updates, and fast incident response |
| Part Number | SCNT-2YGLD-A-WSK |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
