Description
Ensure uninterrupted performance and long-term peace of mind with the Vertiv 2-Year Gold Hardware Maintenance Plan for the Avocent MPU4032 Digital KVM Switch. This extended coverage delivers high-priority support, product updates, and expedited hardware replacements to keep your operations running smoothly. Enjoy 24/7 phone access, next-business-day advanced RMA, and media retention, allowing you to keep your data secure while maintaining compliance.
Ideal for mission-critical environments, this premium service plan includes:
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Advanced replacement with media retention – retain your failed unit for data destruction.
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Next-business-day replacement – receive a replacement before returning the faulty unit.
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2–8 hour response time – prioritized service depending on severity.
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24/7 technical support – phone access for troubleshooting and assistance.
Backed by Vertiv’s trusted support network, this plan safeguards your investment and reduces downtime risks.
| Specification | Details |
|---|---|
| Brand | Vertiv |
| Service Name | 2-Year Gold Hardware Maintenance Plan |
| Part Number | 2YGLD-MPU4032 |
| Applies To | Vertiv Avocent MPU4032 Digital KVM Switch |
| Coverage Duration | 2 Years |
| Support Access | 24/7 Phone Support |
| Replacement Policy | Advanced Replacement with Media Retention |
| RMA Processing Time | Next-Business-Day Shipping |
| Service Response Time | 2–8 Hours (based on issue severity) |
| Additional Features | Product updates, extended technical support, expedited returns |
| Service Type | Hardware Maintenance / Extended Warranty |
Payment & Security
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