Description
Ensure uninterrupted performance and long-term peace of mind with the Vertiv 2-Year Gold Hardware Maintenance Plan for the Avocent MPU4032 Digital KVM Switch. This extended coverage delivers high-priority support, product updates, and expedited hardware replacements to keep your operations running smoothly. Enjoy 24/7 phone access, next-business-day advanced RMA, and media retention, allowing you to keep your data secure while maintaining compliance.
Ideal for mission-critical environments, this premium service plan includes:
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Advanced replacement with media retention – retain your failed unit for data destruction.
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Next-business-day replacement – receive a replacement before returning the faulty unit.
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2–8 hour response time – prioritized service depending on severity.
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24/7 technical support – phone access for troubleshooting and assistance.
Backed by Vertiv’s trusted support network, this plan safeguards your investment and reduces downtime risks.
| Specification | Details |
|---|---|
| Brand | Vertiv |
| Service Name | 2-Year Gold Hardware Maintenance Plan |
| Part Number | 2YGLD-MPU4032 |
| Applies To | Vertiv Avocent MPU4032 Digital KVM Switch |
| Coverage Duration | 2 Years |
| Support Access | 24/7 Phone Support |
| Replacement Policy | Advanced Replacement with Media Retention |
| RMA Processing Time | Next-Business-Day Shipping |
| Service Response Time | 2–8 Hours (based on issue severity) |
| Additional Features | Product updates, extended technical support, expedited returns |
| Service Type | Hardware Maintenance / Extended Warranty |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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