Description
The Vertiv Avocent HMX8000R-400 is a high-performance IP-based KVM receiver designed to deliver seamless 4K UHD video at 60Hz over a 10GbE fiber connection. Built for control rooms, broadcast, and collaborative environments, this device supports digital audio, USB 2.0 peripherals, and high-speed switching for zero-latency performance. With support for dual 4K video (with additional fiber), the HMX8000R enables you to relocate computing resources away from user workstations to secure, controlled environments. The 1U rack-mountable form factor and TAA compliance make it ideal for mission-critical and government applications.
| Specification | Details |
|---|---|
| Brand | Vertiv AVOCENT |
| Model | HMX8000R-400 |
| Product Type | IP KVM Receiver |
| Video Resolution | Up to 4096 x 2160 (4K UHD @ 60Hz) |
| Display Interface | DisplayPort |
| Audio Support | Digital, Headphone, Microphone |
| USB Ports | 4 x USB 2.0 |
| Network Ports | 2 x RJ-45 (10GbE) |
| Connectivity | Wired (IP-based over fiber) |
| Rack Height | 1U |
| Depth | 16 inches |
| Power Input | 12V DC |
| Power Consumption | 20W |
| Platform Support | Windows, Linux, macOS |
| TAA Compliant | Yes |
| Warranty | 2-Year Limited Warranty |
| Shipping Weight | 7 lbs |
| Condition | New and Factory Fresh |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
