Description
The Vertiv Power Assurance Package (PAP) for Liebert GXT and PSI UPS systems up to 5kVA offers five years of robust protection against power disruptions that can impact business continuity. This all-inclusive service plan includes installation, startup, preventive maintenance, and 24/7 on-site emergency support by factory-trained Vertiv technicians.
It ensures 100% coverage of parts, labor, and travel costs. This package also includes compliant removal and disposal of old UPS batteries and equipment, simplifying your power infrastructure lifecycle. Plus, gain full access to service histories and system reports via Vertiv’s Customer Services Network portal—empowering smarter inventory and power management decisions.
Key Features
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Five-year warranty coverage for Vertiv Liebert GXT/PSI UPS up to 5kVA
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Includes installation, startup, and removal of existing UPS equipment
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24/7 emergency on-site service by certified Vertiv technicians
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100% coverage on parts, labor, and travel expenses
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Preventive maintenance to keep your power system running reliably
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Proper battery removal and disposal following regulatory standards
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Access service history through the Customer Services Network portal
| Specification | Details |
|---|---|
| Product SKU | PAPPSI-5KRMV |
| Compatible UPS Models | Vertiv Liebert GXT & PSI (up to 5kVA) |
| Service Coverage | 5 Years |
| Included Services | Installation, Startup, Preventive Maintenance |
| Emergency Response | 24/7 On-Site Support |
| Technician Qualification | Factory-Trained Technicians |
| Parts & Labor Coverage | 100% Included |
| Travel Expenses | Fully Covered |
| Battery Disposal | Included, Regulatory-Compliant |
| Reporting & History Access | Customer Services Network Portal |
| Service Type | Warranty & Maintenance Support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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