Description
Ensure maximum uptime and peace of mind with the Vertiv Power Assurance Package (PAP) – a comprehensive 5-year service plan designed for Vertiv Liebert PSI UPS systems up to 3kVA. This all-in-one package includes expert startup and installation, LIFE Services remote monitoring, preventive maintenance, and 24/7 on-site emergency support. Backed by factory-trained technicians, the PAP guarantees full coverage of parts, labor, and travel, along with safe battery removal and disposal per regulatory standards.
Stay informed with continuous access to service reports and power system status via Vertiv’s Customer Services Network portal—ideal for streamlined inventory tracking and proactive planning. Whether you're deploying a new UPS or maintaining critical operations, this service package delivers reliability, compliance, and convenience.
| Feature | Details |
|---|---|
| Model | PAPPSI-1K3KRLF |
| Compatibility | Vertiv Liebert PSI UPS (up to 3kVA) |
| Coverage Duration | 5 Years |
| Included Services | Startup, Installation, Preventive Maintenance, On-Site Support |
| Remote Monitoring | Included via LIFE Services |
| Emergency Response | 24/7 Availability |
| Coverage | 100% Parts, Labor, and Travel |
| Technician Expertise | Factory-Trained Vertiv Professionals |
| Battery Services | Safe Removal and Environmentally Compliant Disposal |
| Service Reporting | Access through Customer Services Network portal |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
